The Tech Industry Has a Billion-Dollar Blind Spot.
Stop competing with coders. Start building a resilient, high-impact career in the hidden half of tech: IT Service Management.
The ITSM Playbook®
The definitive roadmap to a stable, six-figure career that is more valuable than ever in the age of AI.

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Inside the Playbook: An Exclusive Conversation
Listen in as two professionals discuss the real-world impact of the strategies inside "The ITSM Playbook®"—from landing your first role to becoming an indispensable leader.
About the Autor

Rina Brahmbhatt is a certified ITIL® Master with over 20 years of experience leading global IT Service Management transformations for regional, national and global companies. But her journey didn't start in a server room. It started at a Post Office counter.That journey, from a customer service assistant with a feeling she could do more to a globally recognized expert, is the foundation of her mission: to pull back the curtain on the "hidden half of tech." This book is the map she wishes she had, fueled by a strategic reserve of coffee (approximately 347 cups) and an unwavering belief that everyone deserves a career they can be passionate about.
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